Karnataka Housing Board in its press release says about
their consumer friendly policies, which are as under:
Twin factors that are propelling Karnataka Housing
Board are its Vision, to improve the quality of life by establishing
self-contained communities with state of art amenities that are in harmony with
the environment, and its Mission.In pursuance of its objectives, the Karnataka
Housing Board is gearing up to meet the new challenges by restructuring and
computerization of its Offices by many innovative customer friendly measures
and transparency in its entire functioning.
-Allotment of new properties will be as per the
regulations of KHB.
-All those registered with KHB may get confirmation of
their registration by paying initial deposit.However,priority would be given to those who have registered earlier
and paid initial deposit.
-Balance amount of the cost of the house/site should be
paid in three quarterly equal instalments before the completion of the project
as soon as intimation is received; however, failure leads to cancellation of
the allotment and forfeiture of 25% of initial deposit.
-Discounts to the allottees will be allowed for delay
in delivery of properties.
-Absolute Sale deed will be issued at the time of
handing over the possession of the house/site, on full payment.
Another significant development is the importance given
to redressal of public grievance. Help desk at Central Office, Public Relation
Officers in all field Offices, timely response to grievances, are some of the
customer friendly measures.Land Audit is being undertaken to verify the lands
procured and acquired.
KHB aimed at Zero old liability by clearing all its old
liabilities by resources of selling the existing properties and intensive
recovery drives.Interactive voice
response system will give the information to public round the clock.They may
also record their grievances over telephone.
The online monitoring of the projects has helped to
ensure timely completion of the project, because of close supervision, review,
evaluation and follow up action.
More,
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